At velmari skincare we’re dedicated to delivering your skincare favorites quickly, safely, and with care.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.
Shipping Times
U.S. Standard Shipping: 3–7 business days
U.S. Express Shipping: 1–3 business days
International Shipping: 7–15 business days (depending on location)
Please note that shipping times may vary due to customs or carrier delays, but we’ll always do our best to keep you updated.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
We offer free U.S. shipping on all orders over $50.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can use it to check your delivery status anytime.
Lost or Damaged Packages
If your package arrives damaged or goes missing, please contact our support team within 7 days of delivery at [your support email],💌and we’ll help resolve the issue as quickly as possible.
Your satisfaction and trust mean everything to us — we want your order to arrive just as beautiful as the care inside. 💖